Never even replied to my email.

Their customer service is friendly and polite. Smooth communication with details. I got a gift for my best friend. Tea leaves are well vacuumed sealed bags for ...

Very friendly,wonderful teas , we ordered and it arrived within a two days. They followed up to make sure I received everything and was happily with my purchase...

Amazing quality tea, great customer service and quick next day delivery. Definitely looking forward to trying their other teas. 😊 Wendy

Really like Taiwanese high mountain tea and am very fortunate to find this Lugu store… great customer service and next day delivery… this is my 2nd oolong purch...

Good product and service, trustworthy business to get good tea!

The quality of the teas are excellent!

台灣🇹🇼鹿谷烏龍茶的品質真的很棒👍👍👍

Great tasting teas and great service! 👍👍👍

The Shan Ling Xi Oolong Tea was amazing, it's my favorite one of all.

The tea was high quality and customer service was amazing.